Frequently Asked Questions

• Can I sync the memos with iTunes?

  Sorry, but Apple doesn't provide a way for any 3rd party Apps to sync with iTunes. If they add this ability, we will make sure our App works with it ASAP.

• Recorder won't start. How can I fix it?

  Try rebooting your iphone. Hold the top right button then swipe the red switch.

• How can I reinstall recorder?

  Go to the AppStore find Recorder and touch 'Buy'. You won't have to rebuy it. Apple will recognize that you already have and reinstall for you.

• How big are the memos? How many can my phone hold?

  Each memo takes about 940 KB per minute. With a 16GB iPhone, you'd be able to hold a little more than 290 hours of recordings.

• Why does the email option upload the memo instead of attaching directly to my email?

  iPhone doesn't support attaching 3rd party files to emails. Also, most email providers don't allow attachments that are larger than 10MB, and long memos can be larger in size than 10MB.

• How do I save the memo to my computer?

  First, use the email memo option to upload the memo and email a link to yourself. Once you visit the memo link, downloading the memos is no problem. First, click on the "Retrieve your Recorder Memo" button. That will take you to a page that plays the memo. Then, go to File >> Save As in your web browser to save the memo to your computer. Alternatively, you can just ctrl+click (Windows, right click) on the button that says "Retrieve your Recorder Memo." Then, choose "Save Link As" (or "Save As") from the menu that pops up.

• Do you have any tips for making really loud recordings?

  Use an external mic (like the one that is on the headset that came with your phone)! Also, if you listen to the playback through the headphones (or an external speaker like an iPod dock), the sound is louder.

• Can Recorder record phone calls?

  It doesn't. To prevent applications from interrupting phone calls, the iPhone kills any 3rd party application as soon as a phone call comes in. We wanted to add call recording to our app, but it just isn't possible with the current tools provided by Apple.

• I love Recorder!!! How can I review it? 5 stars all the way!!

  OK... Nobody actually asks us this. So it isn't really a Frequently Asked Question. That said, we love getting good reviews (who doesn't). So, if you like Recorder, please review it using either iTunes or your iPhone. If you don't like it, uhh, nevermind. ;)